Staff report

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Sandra Lood

Cottage Health has named Sandra Lood as vice president of revenue cycle. In this role, she leads the operational oversight and strategic direction of the revenue cycle process, including the patient access, health information management and patient financial services departments.

With the current challenges of the COVID-19 pandemic, Lood has been instrumental in locating government assistance programs, including Covered California plans, to help uninsured patients cover the cost of treatments for the virus.

Lood joined Cottage Health in 2019 as the director of revenue integrity. Prior to coming to Santa Barbara, she was the manager of patient financial services at Northwestern Medicine and also held various roles in revenue integrity and decision support at Northwest Community Hospital in suburban Chicago.

A graduate of National Louis University, where she received her Bachelor of Arts in applied behavioral sciences, Lood is working toward her Master of Science in leadership at Pepperdine University.

“We congratulate Sandra on her new role as vice president of revenue cycle,” said Brett Tande, senior vice president of finance and chief financial officer for Cottage Health. “Her experience and knowledge in patient access and financial services will assure our mission to implement best practices to better serve our community.”